At The Lash and Brow Company, accessible from www.thelashandbrowcompany.co.uk, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by The Lash and Brow Company and how we use it.
1. Information We Collect
When you visit our website or make a booking for our services, we may collect the following information:
- Personal Identification Information: Name, email address, phone number, and address.
- Payment Information: Payment details (which are securely processed by third-party payment processors and not stored on our servers).
- Browser and Device Information: This includes IP addresses, browser type, and other data collected via cookies and analytics tools.
We collect this information in order to process bookings, provide services, and improve your browsing experience.
2. How We Use Your Information
We use the information we collect in several ways, including to:
- Process your bookings and manage your account.
- Provide, operate, and maintain our website and services.
- Communicate with you, either directly or through our partners, to provide customer support, updates, and promotional offers.
- Improve our website, services, and marketing efforts through analytics and usage monitoring.
- Ensure compliance with legal obligations and enforce our policies.
3. Cookies
Our website uses cookies to enhance the user experience. Cookies are small files placed on your device that collect information about your activities on our website. You can control or delete cookies through your browser settings. However, disabling cookies may impact your user experience on our website.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Third-party companies and individuals who assist us in providing our services (e.g., payment processors, analytics providers).
- Legal Authorities: If required by law or to protect our rights and ensure compliance with legal processes.
5. Security of Your Information
We take data privacy and security seriously and employ industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
6. Your Data Protection Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of your personal data.
- Request the deletion of your personal data.
- Object to or restrict the processing of your personal data.
- Withdraw your consent to data processing at any time.
- File a complaint with a supervisory authority.
To exercise any of these rights, please contact us at hello@thelashandbrowcompany.co.uk
7. Retention of Your Data
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or for a longer period if required by law.
8. Links to Third-Party Sites
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify users by updating the “Effective Date” at the top of this policy. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
The Lash and Brow Company
Email: hello@thelashandbrowcompany.co.uk